How to get referrals without making it awkward

Referrals can be one of the easiest ways to grow a service-based business. The trust is already there, and the sale often feels more like a warm handoff than a pitch.

Yet many providers don’t actively generate referrals because asking feels awkward and there’s no clear system in place. Here’s how to build a referral engine that runs in the background—without feeling pushy.

1. Prime your clients early 🪴

Let people know from the start that referrals are part of your process. When it’s mentioned upfront, it’s never awkward later.

👉 What to do:

During onboarding or after your first win with a client, say:

“I grow my business through referrals. If you know someone who needs help like this, feel free to pass them my way—no pressure at all.”

It plants the seed, without the ask.

2. Make it easy for them to refer 💌

People are busy. If they want to refer you but don’t have a clear way to do it, it just won’t happen.

👉 What to do:

  1. Create a quick “referral page” or Google Doc with who you help, what you do, and how to get in touch.

  2. Send it after great milestones with a message like: “If you ever know someone this would help, here’s a little blurb you can forward.” You’ve done the work for them—and that makes referrals way more likely.

3. Reward referrals without making it weird 🎁

You don’t have to bribe anyone—but a thoughtful thank you goes a long way.

👉 What to do:

  1. Send a small surprise gift, note, or discount after someone sends you a referral.

  2. Or use a simple structure like: “Refer a friend, and if they book, I’ll send you a [gift, discount, bonus session, etc.].” The best part? Even if they never take you up on it, just knowing there’s a benefit increases the likelihood they’ll share your name.

4. Build it into your offboarding 🚪

The best time to ask for a referral? When the client is happiest. That’s usually right after the project ends and they’ve seen results.

👉 What to do:

Include one final CTA like: “If you’ve enjoyed working together, feel free to pass my name on to anyone else who’d benefit. I’d love to help them too.” Keep it low-pressure. No formality. Just a friendly nudge.

A few tools to help you get more referrals without stress:

👉 Easy way to create shareable referral forms
👉 Set up a referral program in minutes in Rewardful
👉 Send personal thank-you videos to clients and referrers using Bonjoro
👉 Get your free 14-day trial of Book Like A Boss

That’s a Wrap 👊

You don’t need to beg, barter, or send awkward “hey, know anyone?” texts. Just make it easy, plant the seed early, and show your appreciation. Referrals will flow naturally—and they’ll feel great for everyone involved.


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